Yes. We supply factory-sealed stock with traceability and documentation suitable for wholesale and export shipments. Availability and documentation can vary by destination, and our team confirms requirements before dispatch.

Orders typically ship from Germany or approved partner EU warehouses, depending on stock allocation and loading plan. The dispatch point is confirmed on your quotation/proforma invoice.

Yes. We support shipping across Europe and export markets, including the Middle East, Africa, North America, and Asia, depending on route and service level. Shipping options are confirmed with your destination and order size.

MOQ depends on brand and current allocation. Many orders start from 1 pallet, while some brands may allow smaller mixed allocations when stock and loading plans permit. Tell us the brands and destination and we will confirm.

Yes, mixed pallets are possible depending on availability and pallet configuration. We recommend combinations that protect packaging and optimise shipping efficiency.

We accept bank transfer (TT) to our official company account. This supports clear traceability and aligns with standard compliance procedures for wholesale export transactions.

Credit terms may be considered for verified repeat buyers after successful trading history and agreement on volume planning.

Most quotations are issued within 30–60 minutes during business hours, provided we have your destination, brands, and quantities.

Transit time depends on destination, customs processes, and shipping method. Typical ranges:

• Europe: 2–6 business days (route dependent)
• Middle East: 5–12 days (service dependent)
• Africa: 7–18 days (lane dependent)
• North America: 7–15 days (lane dependent)

We confirm the best option and estimated transit time when issuing your quote.

Yes. We can support recurring supply plans for active buyers, including scheduled dispatch windows and volume forecasting, subject to availability and allocation.

Yes. Documents commonly include commercial invoice, packing list, and shipping details. Additional documents (such as export declaration or certificate of origin) can be provided when required by destination and terms.

Yes. You can verify company and registration details via official portals:

• EU VAT VIES Checker
• German Packaging Register (LUCID)
• German Corporate Register

Yes. If you share the brand, format, and target market, we can check availability through our EU procurement network and confirm feasibility for pallet or container orders.

If any issue occurs, report it immediately with photos and the delivery note/carrier record. Resolution depends on the carrier report and shipment documentation, and we support the claims process where applicable.

Contact us via the contact page with your destination, brands, quantities, and preferred delivery term. We confirm stock, issue a proforma invoice, and dispatch after payment confirmation.