Frequently Asked Questions
Yes. All products supplied by Woove GmbH are factory-sealed, batch-traceable, and fully compliant with EU regulations.
All orders ship from Stuttgart, Germany or partner EU warehouses, depending on stock availability.
Yes. We ship globally using DHL Freight, DB Schenker, and Maersk. We deliver to Europe, Middle East, Africa, Asia, and North America.
MOQ varies by brand, usually 1 pallet for Red Bull & Monster, with smaller allocations possible for Prime, Hell, Bang, and Rockstar.
Yes. Mixed pallets are allowed depending on stock allocation. We help optimize the pallet for best shipping value.
We accept bank transfer (TT) only. This ensures safe traceability and aligns with EU compliance and anti-fraud standards.
Credit options are available only for long-term repeat customers with a signed supply agreement.
Most quotes are sent within 30–60 minutes during business hours.
• Europe: 2–4 days
• Middle East: 4–7 days
• Africa: 6–12 days
• North America: 5–10 days
Yes. We offer recurring supply contracts with locked pricing and priority stock allocation.
Yes. We provide CI, PL, export declaration, batch numbers, and origin certificates depending on your country.
You can verify us on the official EU portals:
• VIES VAT Checker
• LUCID Packaging Register
• German Corporate Register
Yes. Our procurement team can request additional drink or FMCG brands from EU partners on demand.
We follow EU logistics standards and offer replacements or compensation depending on the carrier report and documentation.
Contact us through the contact page. We verify stock, issue a proforma invoice, and ship right after payment.